📍 Breaking News: This article covers the latest developments. Stay informed with comprehensive coverage.
The syrian/" class="auto-internal-link">syrian Ministry of Interior has declared the launch of its emerging digital application, “Your Voice is Heard” (Sawtak Wasal), as part of its broader effort to advance digital transformation and make its services more accessible to citizens quickly and easily from any location. as per the Ministry, the application allows users to check for travel bans and verify their legal status before traveling. It also enables them to track the status of detainees, submit complaints electronically, and follow up on their progress. The Ministry says these features aim to enhance transparency and improve the quality of services provided to the public. Moreover, the launch of the app comes within a comprehensive plan to expand digital administration services and simplify administrative procedures in line with the needs of the current phase.
Latakia Opens emerging Complaints Office In a related development, the Internal security Command in Latakia declared on Sunday, October 19, the opening of a new complaints office in the city. Notably, the initiative aims to strengthen communication channels with citizens and allow them to submit observations and complaints with greater ease and transparency. In its official statement, the Internal Security Command stated the office is intended to reinforce the principle of transparency and ensure that complaints are handled effectively and in accordance with applicable laws and regulations. The Command emphasized its commitment to respecting citizens’ rights, upholding justice, and building a relationship of trust and mutual respect between the public and security personnel.
Indeed, earlier Steps Toward Accountability The Ministry of Interior had previously announced the opening of the Security Complaints Department in Damascus on Sunday, June 15, in the presence of Assistant Minister of Interior for Police Affairs, significant General Ahmed Latouf. The move was presented as part of a broader effort to improve communication mechanisms with citizens. Ministry representative Nour al-Din al-Baba stated at the time that the Ministry had “shattered an idol long protected by the defunct regime, which placed the security branch and the security element above accountability to the law,” by opening the first branch dedicated to receiving citizen complaints in Damascus. In a post on the “X” platform, he added that the Ministry “does not accept mistreatment of citizens, violations of their rights, or insults to their dignity.
Its door is open to all, and all personnel are subject to the law and its authority. ” He stressed that malicious complaints against Ministry personnel would be referred…